Privacy Policy

At The Black Label, privacy is not a formality, but a principle. We treat your personal data with discretion, integrity, and respect. In this Privacy Policy, we explain what data we collect, why we collect it, and how we protect it — in accordance with the General Data Protection Regulation (GDPR).

1. Responsible

The Black Label
Oosterhout, Noord-Brabant
Netherlands
Email: info@theblacklabel.nl

The Black Label is responsible for the processing of personal data as described in this statement.

2. What Data We Collect

Depending on your interaction with us, we may process the following personal data:

  • First and last name
  • Email address
  • Phone number
  • Billing and shipping details
  • Payment information (via secure payment providers)
  • IP address and device information
  • Order history
  • Communication (for example via email or contact form)

We only collect data that is necessary for our services and brand experience.

3. Why We Process Your Data

We use personal data exclusively for:

• Processing and delivering orders
For payment, shipping, and handling any returns.

• Customer service and support
To respond to questions or requests.

• Exclusive communication (with consent)
For news, updates, or offers if you have chosen to receive them.

• Optimising our website
To improve performance, user experience, and functionality.

• Legal obligations
For administrative and tax purposes.

We never sell or trade your personal data.

4. Legal Basis for Processing

We process personal data based on:

  • Performance of a contract
  • Consent (for example, for marketing purposes)
  • Legal obligation
  • Legitimate interest (such as website improvement and security)

5. Sharing with Third Parties

Where necessary, we share personal data only with carefully selected partners, such as:

  • Payment providers
  • Shipping partners
  • Hosting and IT service providers
  • Administrative service providers

Where required, data processing agreements are concluded with these parties. They may only use your data for the purpose of providing their services to The Black Label.

6. Data Retention

We do not retain personal data longer than necessary.

In general:

  • Administrative data: up to 7 years (legal retention requirement)
  • Marketing data: until you unsubscribe
  • Website analytics: in accordance with applicable guidelines

7. Security

We take appropriate technical and organizational measures to protect personal data against loss, misuse, or unauthorized access.

Our website uses secure connections (SSL).

8. Your Rights

Under the GDPR, you have the right to:

  • Access your personal data
  • Correct any inaccurate data
  • Have your data deleted
  • Restrict processing
  • Object to processing
  • Request data portability
  • Withdraw your consent

Requests can be submitted via the email address below.

You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

9. Changes

The Black Label reserves the right to update this Privacy Policy as required by changes in legislation or business operations. The most current version is always available on our website.

10. Contact

For questions regarding privacy or personal data:

info@theblacklabel.nl
The Black Label
Oosterhout, Noord-Brabant
The Netherlands

Last updated: 24/02/2026

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